1. Introduction
Welcome to Stepout ("we," "us," or "our"). This platform is operated by Eastern Elegance Private Limited, a registered entity with its principal place of business at WZ 233, Inderpuri
New Delhi - 110012. These Terms of Use ("Terms") govern your use of our website, mobile application, and services (collectively, the "Services"). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.
2. Registration & Eligibility
- The Services are only available to users aged 18 or older. By registering, you confirm that you meet this age requirement.
- We reserve the right to request age verification and may terminate accounts found to be in violation.
- Each individual is permitted only one account. Duplicate accounts may be suspended or terminated.
- Accounts inactive for two years will be permanently deleted.
3. Dinner Experience & Reservations
- The exact address of the restaurant will be communicated 24 hours before the dinner date.
- We carefully curate groupings for the best experience and reserve the right to modify groups up to a few hours before the event.
4. Dinner Costs & Payments
- The Stepout booking amount includes a fully redeemable cover charge for à la carte dining at the partner restaurants. Remaining cost of the food or beverages will need to be paid directly to the restaurant.
- Our service only facilitates the introduction; we are not responsible for billing disputes.
5. Dinner Cancellations & Refunds
- Stepout bookings are non-refundable up-to 24 hours before the event.
- If a participant fails to attend, they will not be eligible for a refund or credit.
- If we cancel or reschedule a dinner due to unforeseen circumstances, participants may be offered a refund or a credit for a future event.
6. Registrations & Reservations
- Reservations must be made exclusively through our platform; registrations via third parties will not be accepted or refunded.
- Participants are not permitted to bring additional guests.
7. User Conduct & Responsibilities
By using our Services, you agree to act lawfully and respectfully. The following behaviours are strictly prohibited:
- Harassment: Threatening, abusive, or discriminatory behaviour.
- Inappropriate Conduct: Any unwelcome advances, comments, or behaviour that creates an uncomfortable or unsafe environment.
- Impersonation: Misrepresenting identity or using fake profiles.
- Illegal Activities: Any action violating laws.
We reserve the right to suspend or terminate accounts engaging in such activities.
8. Algorithmic Matching & Privacy
Our matching algorithm connects users based on shared interests and behavioural data.
- Factors considered: location, preferences, feedback from past experiences.
- User discretion: Suggested introductions are not mandatory; users may opt out.
- Transparency: No discriminatory factors are used in automated decisions.
For further details, refer to our Privacy Policy.
9. Consent for Communication
By using the Stepout World platform and providing your contact details, you expressly consent to receive communications from Stepout World via phone calls, SMS and WhatsApp messages in accordance with telecom guidelines and applicable laws.
These communications may include, but are not limited to, information regarding your account, booking confirmations, service updates, promotional offers, surveys, and feedback requests.
You acknowledge that:
- You are providing your contact information voluntarily.
- You understand that your consent will override any registration under the Do Not Call (NDNC) registries.
- You can opt out of promotional communications at any time by contacting us at [insert support email/number] or by using the opt-out options provided in the messages.
We assure you that your contact details will be handled in accordance with our Privacy Policy and applicable data protection laws.
10. Data Protection & Security
We take user privacy seriously and employ industry-standard security measures to protect your data.
- Your personal data is not shared with other users without your explicit consent.
- Users are responsible for maintaining the security of their login credentials.
- If you suspect unauthorized access to your account, notify us immediately at support@stepout.world
11. Intellectual Property
- All content on the platform, including text, logos, and software, is owned by or licensed to us and protected under intellectual property laws.
- Users may not reproduce, distribute, or modify any content without prior written consent.
- Unauthorized use of any third-party intellectual property will result in account termination.
12. Disclaimers & Limitation of Liability
- We do not guarantee uninterrupted access to the Services or error-free performance.
- We are not liable for user-generated content, third-party conduct, or any outcomes resulting from meetups.
- We exclude liability for indirect, incidental, or consequential damages to the extent permitted by law.
13. User Assumption of Risk
By attending Stepout events, you acknowledge that you do so at your own risk. Stepout is not liable for any personal injury, property damage, loss, or any disputes arising between attendees.
14. Force Majeure
StepOut is not responsible for service interruptions caused by events beyond our control, including but not limited to natural disasters, government regulations, or technical failures.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Gurugram only
16. Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Significant changes will be communicated via email or app notifications. Continued use of the Service constitutes acceptance of the revised Terms.
17. Contact Information
For any questions or concerns, you may contact us at support@stepout.world.
18. Acknowledgment
By using our Services, you acknowledge that you have read, understood, and agreed to these Terms.